Obsession with Ratings and Reviews
When was the last time did you try or buy some thing out of your own curiosity or without any feedback? Must have been a very very long time i am sure.
Today for everything and anything we have an app and someone would have written a feedback about the product or the service which you want to buy or try. This has made us forget to try things out of curiosity and just go with the ratings and feedbacks online. The common man gives a very smartly sounding stupid answer that why would I waste money on something which is not good as reviewed by others. We forget that every person has a unique experience of buying a product or a service and if someone had a bad experience, does not mean that the product is really bad or the service was really bad. Many a times one odd person would have had a bad day and might have received a bad service, but does not necessarily mean that the place is bad. Similarly after you have read through the reviews and satisfied your self that a service is great and u tried it out which resulted in a bad service, now this also does not result in a bad service.
Such things are actually making us lazy and hard wired to check the reviews of the product and the service which is somewhere a bias which is setting in. Next time you decide to buy read the product specs and the service descriptions and then purchase it. Explore, try and experiment must be the mantra.
Also on these lines when we love something a lot we will buy it no matter what other say, just like an IPhone🤣. It's all about our bias at the end.