Of AI tools, part 1.
Recently, I bought a Sailor Fude de Mannen pen, as suggested by a friend. It was supposed to be an ink guzzler but he mentioned that it comes with 2 cartridges.
I also remember reading a buyer comment on Amazon about 2 cartridges. The seller description, however, did not mention this.
I cross-checked with the vendor, but was informed that it will have only 1 cartridge. They refused to provide more than that.
Upon sharing a screenshot from Amazon, the vendor retorted that it's only a buyer comment but nowhere mentioned in the seller description. Fair enough. I ordered and expected 1 cartridge.
To my absolute delight, it did come with 2! I even informed the vendor for the sake of his knowledge.
Just as I was about to throw away the empty carton, I decided to use the Google Lens feature on Google Translate. The carton categorically mentions "Built-in 2 black ink cartridges"!
The carton also says, "We take all possible measures for quality control but if there is a problem, we will replace it" followed by their address.
While this tool could not replace a 'human' translator who understands a language in all its cultural & legal contexts, the rough translation did help me & the vendor understand the product & our respective rights a bit better.
2 takeaways:
- Tools are meant to help, with an unsaid caveat.
- Caveat being that tools should be relied upon with caution.
As a lawyer, I would still engage with a 'human' translator if I need accuracy. The vendor should too - to avoid ambiguities leading to potential consumer disputes.
This makes me think that AI tools (such as ChatGPT, Google Translate or its likes) should just be treated as aides, and not replacements.