Technological neutrality
Technology is not, and can never be, neutral.
Since it is impossible to present all available choices with equal priority, what we choose to emphasize is an expression of our values and priorities.
Choosing defaults, providing recommendations, or identifying what content is shown and in what order. These are all choices.
Our own values and assumptions are encoded in the products we build and the choices we present to others.
Designing social systems at scale inherently involves difficult prioritization—so the question to ask is: what values do we want our products to enable in the world?
If not choosing is not an option then we must choose wisely.
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These posts are meant to be conversational. Feel free to leave a comment on Twitter. https://twitter.com/joshpitzalis/status/1510454156968230913
Any thoughts, examples, or guidance as I dive deeper into this topic would be much appreciated.
Came across this notion in a foundational course over at the Center for Humane Technology.
Shoutout to Adi Goldstein for the thumbnail.